Frequently Asked Questions

How much is delivery?

Delivery is R100 for all orders in South Africa. Please note that deliveries may take up to 72 hours for outlying areas in South Africa. Main centres are Bloemfontein, Cape Town, Durban, East London, George, Johannesburg, Kimberley, Nelspruit, Pietermaritzburg, Polokwane, Port Elizabeth, Pretoria, Richards Bay, Rustenburg, Stellenbosch, Vaal. *50km around each of the above areas is usually considered a main centre.

How can I pay for my order?

You can pay for your order using PayFast on our website. It accepts credit card payments as well as EFT.

When will my order be dispatched?

Your order will be dispatched once we have received your full payment. If you have ordered leather accessories the lead time is 2-3 weeks. Currently, there is a 2-4 week lead time on our velvet front flaps for the clutch bags.  We will let you know if we don’t have your order in stock.

The product I have bought is damaged/faulty or not what I have ordered. What can I do?

We want you to be completely satisfied with your order. If for some reason you are not and you wish to return your purchase, you must notify us in writing (magpieoriginal@gmail.com) within three (3) days of delivery.

What are the dimensions of my Original Magpie handbag?

34cm wide, 29cm height and 12cm depth